Yova's Cleaning Services
Get a Quote

Privacy Policy

Last updated: June 8, 2026

Yova's Cleaning Services ("us," "we," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal data — name, address, email, and phone number you voluntarily provide when you request a quote, book a cleaning, or contact us.
  • Derivative data — information our servers automatically collect, such as your IP address, browser type, and pages viewed.
  • Service data — details needed to perform your cleaning (such as access instructions, scheduling preferences, and property notes), treated as confidential and used only to deliver your service.

2. Use of Your Information

We use the information collected to provide a smooth, efficient experience — to schedule and manage your cleanings, provide quotes, respond to inquiries, send appointment confirmations, process payments, analyze usage to improve our services, and comply with applicable law.

3. Disclosure of Your Information

We do not sell or trade your personally identifiable information. We may share it with third-party service providers who assist us in operating our website and business (such as hosting, scheduling, payment processing, and email delivery), in connection with a business transfer, or when required by law to protect rights, property, or safety.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure it, no method of transmission or storage is completely secure.

5. Data Retention

We retain your personal information only as long as necessary for the purposes described here and to comply with our legal and accounting obligations.

6. Your Data Protection Rights

Depending on your location, you may have the right to access, correct, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.